8 Little West 12th Street
New York, NY 10014
Phone: 212.463.8345

You know the kind. Intimate setting, perfect seating, service , ambiance, food. This was going to be a splurge for a wonderful evening
BUT>>>>>>>>>

I would like to share the following for ANYONE who lives in or visits New York City and chooses the restaurant below for dining.
Do yourself a big favor – Go past this establishment and take your money, appetite and desire for the perfect evening elsewhere

Diner Beware!!!!!!!!

Here is his reservation:

“vadim@paradounyc.com” wrote:
.Dear Mr Natalicchio,

Thank you for making your dining reservation at Paradou.

Thank you for choosing Paradou. We are very pleased to have you joining us. Should your plans change, please give us a call at 212-463-8345 or via e-mail vadim@paradounyc.com. We very much look forward to having you spend some time with us.

Your reservation for a party of 2 has been made for Tuesday, February 27, 2007 at 6:30 PM.

Here is my friends letter to these people.

I am so disappointed in your restaurant and the awful service I got from your hostess I don’t think I will ever be requesting a reservation again from your establishment.
I made this reservation weeks ago as I wanted the entire day to be perfect for my partner’s birthday, and it was until I arrived at the restaurant. I knew you had your Adult Bingo event or whatever you call it, but I called last week making sure the dining room would still be open and was assured that it would not be an issue. When I got there I was offered 2 tables which were not satisfactory in the bar area. Your bar area is fine, but I did not want to be there. After my partner requested a table in the corner near the window, I was told it was for someone else. Your uncaring rude hostess made it easy for me to say thank you and we quickly left.
I got some news for you, you’re not the only restaurant in town, we ended up going elsewhere where we were more than welcomed even without a reservation. I don’t appreciate misinformation and don’t appreciate being treated with substandard service, sorry my money isn’t good enough for you.
Maybe next time you and your staff will get it right.
I am so disappointed in your restaurant and the awful service I got from your hostess I don’t think I will ever be requesting a reservation again from your establishment.
I made this reservation weeks ago as I wanted the entire day to be perfect for my partner’s birthday, and it was until I arrived at the restaurant. I knew you had your Adult Bingo event or whatever you call it, but I called last week making sure the dining room would still be open and was assured that it would not be an issue. When I got there I was offered 2 tables which were not satisfactory in the bar area. Your bar area is fine, but I did not want to be there. After my partner requested a table in the corner near the window, I was told it was for someone else. Your uncaring rude hostess made it easy for me to say thank you and we quickly left.
I got some news for you, you’re not the only restaurant in town, we ended up going elsewhere where we were more than welcomed even without a reservation. I don’t appreciate misinformation and don’t appreciate being treated with substandard service, sorry my money isn’t good enough for you.
Maybe next time you and your staff will get it right.

Thanks for listening. What ever happened to real customer service? Isn’t the 1st word in that term…..Customer?